Privacy policy
We sell frog bags. We need your name and address to post one to you, and very little else.
Before the shop opens. The bracketed details on this page still need filling in. Nothing else here is a placeholder.
Who we are
Finn & the Shamrock (“we”) is the data controller for the information described here. Our registered details are SunnieDesigns, Springfield, Clonlara, Co. Clare, Ireland. You can reach us about anything on this page at hello@sunniedesigns.com.
What we collect
- Order details: your name, delivery address, email address, and a phone number if the carrier needs one.
- What you bought: which bundle, whether you added a gift note, and the message you wrote on it.
- Messages you send us, including returns, complaints and photographs of a damaged parcel.
- Basic technical data that our hosting provider logs to serve and protect the site, such as IP address and page requested.
We do not receive or store your full card number. Payment is handled by our payment processor, which passes us only a confirmation and the last few digits so we can match a refund to an order.
Why we use it, and on what legal basis
| What we do | Legal basis |
|---|---|
| Take payment, post your order, handle returns | Performance of a contract |
| Keep invoices and tax records | Legal obligation |
| Answer your emails and resolve disputes | Performance of a contract / legitimate interests |
| Prevent fraudulent orders | Legitimate interests |
| Send you marketing emails | Consent — only if you ask, and unsubscribing is one click |
Cookies
This site sets no analytics or advertising cookies, and we don’t run a tracking pixel. Our checkout provider may set strictly necessary cookies so the cart and payment work; those don’t need consent because the site can’t function without them. If we ever add analytics, this section changes first and consent is asked before anything loads.
Who we share it with
- Payment processor — to take the payment and issue refunds.
- Carriers — to deliver the parcel and send you tracking.
- Our email and order-management tools — to send confirmations and dispatch notices.
- Our accountant — for tax records only.
- Etsy, if you bought through our Etsy shop rather than this site. In that case Etsy handles the transaction under its own privacy policy and gives us the details we need to post the order.
We don’t sell your data, and we don’t hand it to advertisers.
Where your data goes
Some of those providers process data outside the UK/EEA, mainly in the United States. Where they do, the transfer relies on an approved safeguard such as the UK/EU Standard Contractual Clauses or an adequacy decision.
How long we keep it
Order and tax records are kept for six years, because tax law requires it. Support emails are kept for two years after the conversation ends. Marketing consent is kept until you withdraw it. After that we delete or anonymise what we no longer need.
Your rights
You can ask us to:
- show you the personal data we hold about you;
- correct anything wrong;
- delete it, where we don’t have to keep it for tax or a legal claim;
- restrict or object to how we use it;
- send you a portable copy;
- withdraw consent for marketing at any time.
Email hello@sunniedesigns.com and we’ll respond within one month. If you’re unhappy with our answer you can complain to your supervisory authority — in Ireland the Data Protection Commission, in the UK the Information Commissioner’s Office, elsewhere your national authority.
Security
The site is served over HTTPS and payment is handled by a PCI-compliant processor. Access to order data is limited to the people who need it to post your frog and answer your email. No system is perfect; if a breach affects you, we’ll tell you and the regulator as the law requires.
Children
The shop is intended for adults. We don’t knowingly collect data from anyone under 16; if you think a child has ordered, email us and we’ll delete the record.
Changes
If this policy changes in a way that matters, we’ll note it at the top of this page with the date. The version here is the one that applies to your order.
Last updated: 10 November 2026. See also shipping, returns and contact.